HME NEXEO | HDX™
Communication Platform
One Platform. Three Solutions.
Restaurant Communication Delivered Your Way
Whether you’re optimizing your store for the latest AI ordering or simply searching for the best drive-thru communication on the market, the NEXEO|HDX communication platform provides all the tools you need to meet your unique business needs, delivered in three unique solutions.
NEXEO® | CORE
Drive-Thru Communication Only. Enables a fully digital drive-thru experience with HDX Digital Audio for faster service and higher order accuracy, plus enhances ease of use to improve your crew’s day-to-day experience.
NEXEO®
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Drive-Thru & Team Communication. Delivers the most critical information to the right person at the right time in a total solution for drive-thru and crew communication. Includes all the benefits of NEXEO Core.
Drive-Thru & Team Communication, Plus VAIO Integration. Enables a fully digital drive-thru experience with HDX Digital Audio for faster service and higher order accuracy, plus enhances ease of use to improve your crew’s day-to-day experience.
Intelligent & Intuitive Control Center
Sleek, Easy-to-Use Interface
Unlike other systems, the all-new NEXEO | HDX base station is installed at eye level for easy interaction. The colorful 7-inch display makes it easy to connect headsets, change settings, and see battery and system health information. Know the status of all the platform components by looking at the base station display. View important system information like network connectivity, headset status, speaker/mic status, loop health, and more. Plus, choose from multiple language settings and enable your team to interact with the base station in their preferred language.
Unmatched Sound Clarity
HDX Digital Audio builds upon the breakthrough advancements of our patented HD Audio, dramatically decreasing background noise and expanding the audio bandwidth to include higher and lower voice frequencies than other systems, resulting in a crystal-clear drive-thru ordering experience for customers and order takers alike.
No More Missed Customer Calls
Integrate your headset with your store phone, routing calls to a team member’s headset and enabling them to hear when a call is coming through to answer on the spot. Easily connect to customers trying to reach you by phone, even when you’re moving around the restaurant. Never miss a call again and provide a fast and pleasant experience for every customer—including those not on site.
Headset Pairing as Easy as 1-2-3
Save time by connecting a headset to the base station instantly, hassle-free and no training needed. Follow the simple on-screen instructions, tap your headset to the blue ring on the base station when instructed, and your headset will be ready to use in no time.
NEXEO® | CORE
Elevate the Classic Drive-Thru Experience
Designed to help mom-and-pop shops take their drive-thru communication to the next level, NEXEO Core provides the NEXEO | HDX platform essentials for world-class drive-thru audio. With a total of four users able to talk at the same time, this solution empowers small operations to maximize efficiency and provide a better customer experience. Plus, save valuable time when you manage your stores remotely like setting a customer greeter in HME CLOUD® and applying to all stores with just a few clicks. Unlike other drive-thru systems on the market, NEXEO Core provides unmatched audio quality, remote system management, and enhances system usability to improve your crew’s day-to-day experience.
