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HME ZOOM Nitro® Timer
Drive-Thru Optimization System
Increase Speed of Service.
Engage Crews.
Enhance the Customer Journey.
ZOOM Nitro® Timer
REAL-TIME DATA FOR IMMEDIATE RESULTS
The HME ZOOM Nitro Drive-Thru Timer provides real-time vehicle tracking and performance analytics across your drive-thru operation. Monitor mobile order pickup, pull-forward areas, and speed-of-service metrics to improve throughput and enhance the customer experience.
More Than Just a Drive-Thru Timer
The ZOOM Nitro Timer is an in-store diagnostic tool that allows your team to identify and solve problems in real time. Has a customer been waiting in the drive-thru too long? What time of day is the busiest? See it on the ZOOM Nitro Timer dashboard.
Take your operation to the next level with a faster and easier way to collect and automatically retrieve data from your timer. With ZOOM Nitro you have all the information needed, in-store and in performance reports, to maximize your bottom line and enhance your drive-thru operation.
ZOOM Nitro Gamification
GAMIFIED PERFORMANCE RANKING FOR ULTIMATE ENGAGEMENT
Turn your team into a car count-crushing alliance. Earn prizes and awards for beating the competition and achieving your goals. Gamification fuels the competitive spirit of every crew member, store manager, and operator.
Designed for more than just fun, ZOOM Nitro Gamification uses game psychology to make the day-today restaurant routine engaging. Crews find it exciting to work together toward one common mission—be the best! Supercharge your crew’s competitive spirit and motivate them to provide faster service and maximize car counts. Do you have what it takes to be #1? Take the competition to the next level with contests, awards, real-time feedback, and Smack Talk.
Because Everyone Wants to be #1
An improved customer experience starts with an engaged crew. ZOOM Nitro increases crew motivation by feeding their natural desire for competition, achievement, and recognition. Make every day enjoyable and keep your team excited for their next shift with contests, awards, real-time feedback, avatars, and Smack Talk. Increasing car counts and improving speed of service has never been this much fun.
An In-Depth View of Your Entire Operation
Your Data, Your Organization
Monitor the performance of all your stores in interactive and responsive views that allow you to quickly focus on the information most critical to your organization. Easily view rolled-up data to see what’s working or what needs to change. Drill down into the details for one store or make large-scale comparisons, so you can easily pinpoint performance improvement opportunities.
Organize stores to easily manage your enterprise visibility and user access. Assign stores to District Managers, Area Managers, Store Managers, or anyone on your team. Create hierarchies like regions and districts to mirror the way you do business.
Boost Motivation, Improve Performance
For crews who need the extra boost, multi-store ranking is an easy way to improve motivation and encourage better results. For crews actively motivated, it increases their drive to go the extra mile. Rank stores based on car counts, service times, or a different competing metric. The ZOOM Nitro Leaderboard makes it easy to coach and celebrate your team, resulting in greater engagement and improved results across your organization. Top three performing restaurants display at top. Your restaurant is marked with a blue arrow. The selected ranking metric will be highlighted orange. Customize the Leaderboard
Group Stores Your Way
Group high-performing stores to determine the top winner. Group lower-performing stores to make the rivalry more evenly matched. Keep key differentiators in mind like drive-thru configuration and traffic volume as you set up your Leaderboard groups for best results.
"If you want to grow your drive-thru business and learn how to improve and increase efficiencies, the ZOOM Nitro Timer is really the best tool to do that." - Scott W. | QSR Operator
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