EQUIPMENT MAINTENANCE PROGRAM
Request an Equipment Exchange
EMA members: fill out the form below and we'll ship your replacement equipment before you send back the broken unit.
HOW THE ADVANCE EXCHANGE WORKS
Submit This Form
Tell us what's broken and your shipping details.
We Ship First
Replacement equipment ships to you via FedEx.
Swap and Test
Program, test, and get back up and runnning.
Return Broken Unit
Use the pre-paid label included in the box to send it back.
EMA MEMBER EXCHANGE
Exchange Request Form
What Happens Next
We review your request and confirm your EMA membership within 1 business day.
Replacement equipment ships to your location via FedEx.
Install the replacement and get your drive-thru back up and running immediately.
Return the broken equipment within 3 days using the prepaid FedEx label in the box.
Not an EMA Member?
Protect your drive-thru with the EMA
Get replacement equipment anytime your system goes down. One flat cost.